Frequently Asked Questions

Will updates also be free?

Yes! All minor updates, security patches, and bug fixes are free for all users. However, major feature upgrades and premium add-ons may require an additional fee. We are committed to keeping our product up-to-date and continuously improving functionality.

Do you offer discounts for students and non-profit organizations?

Yes, we believe in supporting students and non-profit organizations. We offer special discounts upon verification of student IDs or non-profit registration documents. If you qualify, reach out to our support team with valid proof, and we'll guide you through the discount process.

I need a custom solution. Can you create it?

Absolutely! We understand that every business has unique needs, which is why we offer custom-tailored solutions. Whether it’s a new feature, API integration, or a completely custom-built system, our team is ready to help. Contact us to discuss your requirements, and we’ll provide a detailed roadmap and pricing.

Is there any documentation and support available?

Yes, we provide comprehensive documentation to help you get started quickly. Our knowledge base includes step-by-step guides, FAQs, and troubleshooting tips. Additionally, we offer email and live chat support for any issues you might face. If you need further assistance, you can also schedule a one-on-one consultation with our team.

Do you offer refunds?

We have a 7-day refund policy for eligible purchases. If you're not satisfied with our product, you can request a refund within the first seven days of your purchase. However, refunds do not apply to customized services or projects. Please review our refund policy for more details and steps to request a refund.

What is a product key, and how do I use it?

A product key is a unique code used to activate and verify your purchased software. After completing your purchase, you will receive the product key via email. To activate your product, simply enter the key in the designated field during installation or account setup. If you encounter any issues, our support team is available to assist you.